Shipping policy
Shipping & Cash on Delivery Policy
Payment
We currently accept Cash on Delivery (COD) only. You pay the delivery agent in cash when your order arrives — no card or online payment needed. Prices are in [USD / LBP]. Please prepare the exact amount shown in your order confirmation, which includes the delivery fee.
Delivery areas & fees
We deliver across Lebanon:
| Area | Fee | Delivery time |
|---|---|---|
| All regions | $3 | [3-5] business days |
Delivery times start from order confirmation, not order placement.
Order confirmation
After you place an order, we'll contact you by WhatsApp or phone to confirm it before dispatch. Orders we cannot confirm within [3] days are cancelled automatically. Please make sure your phone number is correct at checkout — we can't deliver without reaching you.
Refused or failed deliveries
If an order is refused at the door without a valid reason (damage, wrong item), or delivery fails because we can't reach you, we may require prepayment or decline future COD orders.
Questions?
Contact us at kostbeautylb@gmail.com or on WhatsApp at [+961 81 146 223].